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THG

Can THG monetise its vertically integrated ecommerce infrastructure (THG Ingenuity) as a merchant-of-record and technology platform for third-party brands, while sustaining its own consumer brand portfolio?

Founded2004
HQManchester, United Kingdom
FoundersMatthew Moulding, John Gallemore
Latest roundIPO, September 2020 (LSE)
IndustryE-commerce / Platform
The story

THG began as a pure-play UK online retailer in health, beauty and wellness. Over time it built out a proprietary ecommerce technology stack — THG Ingenuity — and began white-labelling it to third-party brands as a B2B SaaS and merchant-of-record platform. The embedded finance angle centres on THG Fulfil offering cross-border checkout and MoR services, with Checkout.com powering the underlying payment rails globally across the 200+ owned and client storefronts. The company went public in 2020 and has since faced investor pressure to separate the technology business from the brand portfolio.

Last 12 months
2020-12
Product timeline
2004
Founded as The Hut Group, an online retailer initially focused on DVD and entertainment products.· pivot
2010
Reached £80m in sales with rapid expansion into health, beauty and wellness verticals including Myprotein.· pivot
2019
Raised £510m Term Loan B and £150m Revolving Credit Facility underwritten by Barclays, HSBC, Citi and Santander to fund growth.· lending
2020
Listed on London Stock Exchange and selected Checkout.com as global payments provider across 200+ ecommerce sites.· banking
2021
THG Ingenuity commercialised as a standalone technology platform offering end-to-end DTC ecommerce infrastructure to third parties.· pivot
The stack
Payments / PSP
Checkout.com
Lending
£510m Term Loan B (2019)£150m Revolving Credit Facility (2019)
Accounting gap: none