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Smart AutoCare

Can a legacy automotive F&I administrator modernize its claims payment infrastructure and build new revenue streams through payment automation at scale?

Founded1986
HQRichardson, TX
IndustryVertical SaaS / Automotive F&I
The story

Founded in 1986 as a vehicle service contract (VSC) and F&I product administrator for automobile dealerships and financial institutions. Over its 35+ year history, Smart AutoCare evolved from a traditional paper-based claims operation into a technology-enabled administrator offering a unified F&I brand covering VSCs, ancillary protection products (dent repair, tires/rims, windshields, key replacement), and asset protection. The company is a member of the Tiptree Inc. financial family alongside insurer Fortegra, which provides A-rated contractual liability insurance policy (CLIP) backing for its products. The embedded finance angle centers on claims payment automation via WEX, replacing manual and physical payment workflows to reduce fraud and generate AP rebate revenue.

Last 12 months
2023-09
Product timeline
1986
Founded in Richardson, Texas as a vehicle service contract administrator serving automobile dealerships.· insurance
2023
Partnered with WEX to automate accounts payable and claims payment processes, processing 7,000+ claims/month totaling $5.5M in payouts.· payments
The stack
FX & payouts
WEX
Accounting gap: significant