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Sanford Health

Can a large rural integrated health system deploy consumer-grade patient financial experience technology to reduce care avoidance driven by financial barriers?

HQSioux Falls, South Dakota, USA
IndustryVertical SaaS / Healthcare
The story

Sanford Health is the largest rural health system in the United States, serving over 2.4 million patients across 320,000 square miles from its Sioux Falls, South Dakota headquarters. As a non-profit integrated health system, its embedded finance activity is concentrated in patient financial experience and revenue cycle management rather than traditional fintech product development. The 2024 Change Healthcare cyberattack accelerated a shift toward resilient, diversified clearinghouse infrastructure via Availity, and the 2025 Cedar partnership signals a strategic commitment to consumer-grade patient billing and payment experiences.

Last 12 months
2024-12
2025-05
Product timeline
2024
Became an early adopter of Availity Lifeline following the February 2024 Change Healthcare ransomware cyberattack, ensuring continuity of claims and payment processing.· pivot
2024
Formally selected Availity Essentials Pro as its revenue cycle management and clearinghouse solution.· banking
2025
Partnered with Cedar to deploy Cedar Pay, an AI-powered patient financial experience platform with real-time HSA data integration, across its network.· banking
The stack
1 layer disclosed in Sanford Health’s embedded-finance stack
Banking / BaaS
helix
Accounting gap: none