“Can AI-driven loan servicing software transform the notoriously low-margin mortgage servicing industry into a scalable, technology-led platform business?”
Sagent is a mortgage loan servicing software provider that has evolved from core loan servicing infrastructure toward an AI-driven platform (Dara). The company partnered with Figure to explore blockchain-based mortgage servicing, signalling an ambition to modernize a traditionally paper-heavy, low-margin industry. In 2024 it launched Dara, an AI-powered servicing layer intended to reduce friction and cost in mortgage servicing operations.