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Onyx Hospitality

Can a mid-sized Asia-Pacific hotel management company standardize payments, compliance, and guest experience across fragmented multi-country markets while financing luxury portfolio expansion through institutional debt?

HQBangkok, Thailand
IndustryVertical SaaS / Hospitality
The story

ONYX Hospitality Group (trading name of ONYX Hospitality (Thailand) Co., Ltd.) is a Thailand-based hospitality management company with over six decades of experience operating brands including Amari, OZO, Shama, and Oriental Residence across Asia-Pacific. The company transitioned from a fragmented, market-by-market payments approach to a consolidated multi-currency, multi-method payments platform via 2C2P, enabling consistent acceptance across diverse guest payment preferences including PromptPay, Apple Pay, Google Pay, Amex, Diners Club, and Discover. Post-COVID, the group has actively pursued traditional bank debt financing to fund luxury resort expansion, exemplified by the EQ Phuket project funded by LH Bank.

Last 12 months
2023-06
2023
Product timeline
2023
Senior VP & Group Head of Finance presented at SEAHIS 2023 on accessing bank finance and debt finance in a post-COVID world, signaling active pursuit of institutional lending.· banking
2023
LH Bank granted a 1,800 million baht loan to ONYX Hospitality Group for the 'EQ Phuket' luxury resort project.· lending
The stack
3 layers disclosed in Onyx Hospitality’s embedded-finance stack
Payments / PSP
2C2P
Lending
in the full report
FX & payouts
in the full report
Accounting gap: significant
2 more providers across 2 layers, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.