Nationwide
“Can the UK's largest mutual building society modernise its core payments and digital onboarding infrastructure fast enough to retain members against challenger bank competition?”
Founded1846
HQSwindon, United Kingdom
IndustryBank / Community
The story
Nationwide is the UK's largest building society, a member-owned mutual operating as a full-service retail bank offering current accounts, mortgages, savings, insurance, and personal loans. Unlike shareholder-owned banks, profits are returned to members. In recent years, Nationwide has invested in modernising its technology infrastructure — partnering with Form3 for payments and Jumio for digital KYC — reflecting a broader push to compete with challenger banks on digital onboarding and payment speed while retaining its mutual ethos.
Product timeline
1846
Founded as a building society mutual, primarily offering mortgage and savings products.· banking
2022
Partnered with Jumio for KYC/ID verification to improve online account opening and onboarding.· banking
2022
Partnered with Form3 to modernise and simplify payments infrastructure.· banking
Regulated entities
Building Society / Mutual Bank
UK (PRA / FCA)
Nationwide Building Society
The stack
Payments / PSP
Lending
Open banking
KYC
Accounting gap: none