“Can a purpose-built conversational and agentic AI platform become the dominant intelligence layer for financial institutions' customer and employee digital channels?”
Kasisto was founded to deliver conversational AI for financial institutions, building the KAI platform with deep financial literacy and pre-packaged banking knowledge. Over time, it expanded from consumer banking AI agents to business banking solutions, integrating with digital banking providers and core banking platforms such as Finastra. Most recently, Kasisto pivoted toward 'agentic AI' — branded KAIgentic — positioning the platform not just as a chatbot layer but as an intelligent action and predictive engagement engine embedded in bank digital channels.