“Can a merchant-first embedded warranty platform become the default product-protection layer for European retail?”
Founded 2021 as an embedded product-protection / warranty insurance platform for European e-commerce and retail merchants. Hakuna lets merchants plug extended-warranty, accidental-damage and theft protection into their checkout as a white-label SaaS, earning recurring commission per policy sold. The company sits in the embedded-insurance category alongside Qover, Simplesurance and Cover Genius, but with a merchant-first, API-first positioning tailored to the DACH retail market.
Hakuna processes payments through Hakuna Checkouts (self-operated).
Hakuna's embedded insurance is provided by Hakuna (self-operated).
The Embedded Finance Index 2026 maps 2 layers in Hakuna's stack: Payments / PSP (Hakuna Checkouts (self-operated)); Insurance (Hakuna (self-operated)).
Hakuna is founded in 2021 and headquartered in Unterhaching (Munich), Germany.
Hakuna has raised ~€4M in total (latest round: Seed, 2022).
Get a read on where your own stack stands against Hakuna and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.