“Can rules-based ML automation eliminate manual chargeback dispute management for merchants at scale?”
Founded in 2011, Chargeback built a merchant management platform focused on automating chargeback and dispute resolution. The company claimed 100% automation of dispute management by aggregating data from multiple vendors and applying rules-based workflows and machine learning. After raising $15M total through a 2020 Series A, PitchBook records the entity as 'Out of Business', suggesting the company either shut down, was acqui-hired, or was rebranded after 2020.
Chargeback is founded in 2011 and headquartered in New York, NY, USA.
Chargeback has raised $15M in total (latest round: Series A, 2020).
Get a read on where your own stack stands against Chargeback and the rest of its category — what they built versus bought, which providers they use, and where the gaps in your own strategy and competitive set actually are.