Chargeback
“Can rules-based ML automation eliminate manual chargeback dispute management for merchants at scale?”
Founded2011
HQNew York, NY, USA
Total raised$15M
Latest roundSeries A, 2020
IndustryFintech / Fraud & Dispute Management
The story
Founded in 2011, Chargeback built a merchant management platform focused on automating chargeback and dispute resolution. The company claimed 100% automation of dispute management by aggregating data from multiple vendors and applying rules-based workflows and machine learning. After raising $15M total through a 2020 Series A, PitchBook records the entity as 'Out of Business', suggesting the company either shut down, was acqui-hired, or was rebranded after 2020.
Last 12 months
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Product timeline
2011
Chargeback founded as a merchant dispute management platform.· pivot
2018
Raised $6M from Next Coast Ventures to expand dispute-management infrastructure.· banking
2020
Raised $6.6M Series A led by Fintop Capital and Next Frontier Capital to scale automation of dispute management workflows.· pivot
The stack
0 layers disclosed in Chargeback’s embedded-finance stack
Accounting gap: none