“Can a single AI-powered platform own the entire patient financial engagement layer — from coverage verification to payment collection — across the US healthcare system?”
Founded in 2016 as Careportal, Cedar rebranded and pivoted to become a full patient financial engagement platform for hospitals and health systems, unifying billing, payments, coverage, and support. The company expanded beyond simple digital billing to embed payer-provider intelligence (Payer Intelligence Layer) connecting real-time benefits data with billing workflows. Most recently, Cedar has layered in AI-driven personalization (Cedar Intelligence) and affordability tools (Cedar Cover), positioning itself as the financial OS for the patient revenue cycle rather than a standalone payment portal.