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Alshaya Group

“Can a MENA retail franchise operator build a loyalty-and-payments super-layer across 70+ brands to monetise its 4,000-store customer base beyond the transaction?”

Founded1890
HQKuwait City, Kuwait
IndustryMarketplace / Retail Franchise
The story

Founded in 1890 as a family trading enterprise in Kuwait, Alshaya Group evolved into one of the world's largest franchise operators, licensing and operating global retail brands across MENA, Turkey, and Europe. In recent years it has shifted toward deeper digital and embedded finance integration — partnering with Checkout.com for modern payment infrastructure across its 4,000+ stores and digital channels, launching co-branded credit cards with Mastercard under its Aura loyalty programme, and engaging digital banking partnerships in Kuwait. The embedded finance layer is being used primarily to drive loyalty, acceptance rates, and customer monetisation across its franchise retail footprint rather than to become a financial services provider in its own right.

Last 12 months
2024-07
2024
2024
2026-05
Product timeline
1890
M. H. Alshaya Co. WLL founded as a family-owned trading enterprise in Kuwait.· pivot
2000
Expanded franchise portfolio across MENA, Turkey, and Europe, operating thousands of stores under brands including Starbucks, H&M, The Body Shop, and Victoria's Secret.· pivot
2024
Partnered with Mastercard to launch Aura co-branded credit cards across Kuwait, Saudi Arabia, UAE, and Qatar.· card
2024
Onboarded Checkout.com as primary payments partner for MENA region, achieving 15% acceptance rate increase through local payment methods.· banking
2024
Entered strategic partnership with Weyay Bank (Kuwait's first digital bank) to enhance digital customer experience.· banking
2026
Opened third Primark store in Dubai (Mall of the Emirates) in partnership with Primark, reinforcing MENA retail expansion.· pivot
The stack
2 layers disclosed in Alshaya Group’s embedded-finance stack
Payments / PSP
Checkout.com
Card network
in the full report
Accounting gap: none
1 more provider across 1 layer, with confidence-scored evidence and source URLs, are in the Embedded Finance Index report.

Alshaya Group — frequently asked

Who is Alshaya Group's payment processor?

Alshaya Group processes payments through Checkout.com.

Which card network does Alshaya Group use?

Alshaya Group's cards run on Mastercard.

What is Alshaya Group's embedded finance stack?

The Embedded Finance Index 2026 maps 2 layers in Alshaya Group's stack: Payments / PSP (Checkout.com); Card network (Mastercard).

Where is Alshaya Group headquartered?

Alshaya Group is founded in 1890 and headquartered in Kuwait City, Kuwait.

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